Industries / Medical practices and clinics
A front desk and billing office that keep up.
Practices lose money in the gaps: an eligibility check that was missed, a prior authorization that sat, a denied claim nobody worked. The AI does the checking, the paperwork and the follow-up. Your staff handle patients.
In plain terms
Think of a front desk and billing office that never closes, with your billing manager signing off on anything that leaves.
Your week
What eats your team's week.
Today, by hand
- Checking insurance eligibility before the visit
- Assembling prior-authorization packets and waiting on hold
- Coding visits from the provider's notes
- Working denials and aging A/R
- Reminder calls and no-shows
What AI takes on
- Intake forms read and filed in your system
- Eligibility checked before every visit
- Prior-authorization packets assembled and followed up
- Visits coded from clinical notes, claims submitted and denials worked
- Reminders and rescheduling
Who signs offProviders make clinical decisions. Your billing manager approves coding and appeals.
Patient data stays inside your own systems.
The first two weeks
We measure before we build.
- Days in A/R
- Denial rate
- Days to approve a prior authorization
- No-show rate
Where we usually start
We already run this ourselves
In our own clinical-research business: patient onboarding with health data filtered in code. One practice live.
Questions
What owners ask first.
Will this replace my staff?
It takes over the repetitive part of their week: the forms, the follow-up, the matching and the reports. Most owners use that time to serve more customers without hiring at the same pace. Who you employ stays your decision.
Is our data safe?
Before any work starts, a written agreement says what we can access and who can see it. Every step the AI takes is logged. Patient data stays inside your own systems.
How long before something is running?
The assessment takes about two weeks. The first tasks then run inside your real work within six to eight weeks, and halfway through you decide whether to continue.
What does it cost?
It depends on the work. The assessment is a fixed fee agreed before we start. After that you choose a fixed price for a build, a monthly retainer, or paying us from the extra profit.
Do we have to change our software?
Usually not. We work with the systems medical practices and clinics already use.
What if the AI gets something wrong?
Anything that goes to a customer, a regulator or your books is checked by a person first, and every step is logged so a mistake can be traced and fixed.
Show us where the hours go.
Tell us what your team spends the most time on. In two weeks we measure it and show you what AI can take off their plate, in your numbers.
info@16x9.ai