Terms of Service
Effective Date: March 5, 2025
Welcome to 16x9.ai. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. Please read them carefully.
1. Use of Services
16x9.ai provides artificial intelligence-powered tools and services designed to enhance creative production, business workflows, and digital content optimization. Your use of our services must comply with all applicable laws and these Terms.
You must be at least 18 years of age or the age of majority in your jurisdiction to use our services.
2. User Accounts
To access certain features, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information and maintain the security of your account credentials.
3. License and Intellectual Property
All content, software, and materials made available through the Service are the property of 16x9.ai or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.
4. Restrictions
You agree not to:
Use the Service for any unlawful purpose or in violation of applicable laws;
Modify, reverse engineer, or create derivative works based on the Service;
Use automated systems to scrape, index, or access the Service without prior authorization.
5. Termination
We reserve the right to suspend or terminate your access to the Service at any time, without notice or liability, for conduct that we believe violates these Terms or is otherwise harmful to our users or business interests.
6. Disclaimers and Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including, but not limited to, merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, 16x9.ai shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits or revenues.
7. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of the State of California, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms shall be resolved exclusively in the state or federal courts located in San Francisco County, California.
8. Changes to Terms
We may update these Terms from time to time. If material changes are made, we will provide notice via the Service or by other means. Your continued use of the Service constitutes acceptance of the updated Terms.
9. Contact Information
If you have any questions regarding these Terms, please contact us at:
10. SMS Messaging Terms
As part of our user engagement efforts, 16x9.ai may offer an SMS messaging program ("16x9.ai Alerts"). By opting in, you agree to the following additional terms:
Program Name
16x9.ai Alerts
Program Description
Subscribers may receive SMS messages including, but not limited to:
Account updates and notifications
Product and service announcements
Promotional offers and marketing messages
Reminders and support notifications
Opt-Out Instructions
You may cancel the SMS service at any time by texting STOP to our shortcode. After sending "STOP", you will receive a confirmation SMS confirming your opt-out status. Following confirmation, you will no longer receive messages unless you re-subscribe.
Rejoining Instructions
To rejoin the SMS program after opting out, simply opt in again through our website or respond to an invitation SMS, and we will resume sending messages.
Help Instructions
If you need assistance with the messaging program, text HELP to the shortcode or contact our support team at [email protected].
Carrier Liability Disclaimer
Mobile carriers are not responsible for delayed or undelivered messages.
Message and Data Rates Disclaimer
Message and data rates may apply to messages sent to you from us and from you to us. Frequency of messages may vary based on user activity and preferences. Please contact your wireless provider for plan details.
Privacy and Data Use
All data collected through our SMS program is handled in accordance with our Privacy Policy. Your consent to receive messages does not constitute a condition of purchase.
Industry and Legal Compliance
Our SMS program adheres to industry best practices and complies with applicable U.S. laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
